¿Por qué no se activa SmartAlbums ?

Hay varias razones por las que SmartAlbums puede no activarse.

Compruebe lo siguiente para solucionar el problema:

Su SmartAlbums Estado de la suscripción

If you're subscribed to a SmartAlbums plan, check to see that your subscription is still active in your Account here. If your plan has been canceled, a new license would need to be purchased here in order to regain access to SmartAlbums. 

Sus credenciales introducidas 

Asegúrate de que la dirección de correo electrónico y la contraseña que introduces son correctas: comprueba que no haya errores ortográficos y asegúrate de que utilizas la misma dirección de correo electrónico que está vinculada a tu cuenta de pago. 

Su versión de SmartAlbums 

Confirm that the version of SmartAlbums that you are trying to activate is the same version that you have purchased (e.g., SmartAlbums 2 or the latest version of SmartAlbums). The easiest way to ensure that you have the correct version of SmartAlbums downloaded is to download your purchased version of the software. You can do that by using the SmartAlbums download link found in your account, or from our website here.

Su conexión a Internet

Aunque SmartAlbums puede utilizarse sin conexión, la activación inicial debe completarse estando conectado a Internet. Comprueba que estás conectado a una red para asegurarte de que la activación se completará con éxito.

Acceso bloqueado 

If you have tried the troubleshooting steps above and are still receiving this activation error message, your license may have been blocked by our servers due to suspicious activity. This can happen if there are multiple deactivations/activations of your SmartAlbums license within a small time frame. Please reach out to us via  support@smartalbums.com or by using the live chat feature on our website so that we can help unblock your license.